Hello Outdoors is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We are actively working to increase the accessibility and usability of our website and in doing so adhere to many of the available standards and guidelines.

Accessibility Statement for Hello Outdoors Ltd

This statement was last updated on 29.11.2025.

Our Commitment

We want everyone who visits our website to be able to:

- Navigate the website easily using a keyboard, mouse, or assistive technology

- Access text that is clear, readable, and resizable

- Understand content that is structured logically and consistently

- Access images that include meaningful alternative text

- Use forms and interactive features without barriers

- Enjoy a website compatible with common assistive technologies

We strive to meet the standards outlined in the Web Content Accessibility Guidelines (WCAG) 2.1, aiming for Level AA compliance where possible.

What We Are Doing

To help make our website accessible, we:

- Use semantic HTML structure

- Provide alternative text for images

- Ensure good colour contrast

- Ensure the site can be navigated without a mouse

- Use consistent headings and labels

- Test our content regularly for clarity and readability

- Review new features for accessibility before publishing

Where We Are Improving

We are continuously working to improve the accessibility of our website. We know that some areas may still need attention, including:

- Third-party content or plugins we cannot fully control

- PDF or downloadable documents that may not yet be fully accessible

- Occasional navigation or layout issues on older devices or browsers

We are actively working to identify and fix any issues as they are discovered.

Feedback and Contact Information

We welcome your feedback. If you experience barriers or difficulties using our website, or if you need information in a different format, please let us know.

Email: hello@hellooutdoors.co.uk

Company: Hello Outdoors Ltd (registered in England and Wales)

We aim to respond within 5 working days.

Enforcement

If you are not satisfied with our response to your accessibility query, you may contact the Equality Advisory and Support Service (EASS). They provide advice and support on equality and accessibility issues in the UK.

Accessibility Updates

We review this Accessibility Statement regularly and update it when improvements are made or when accessibility requirements change.